Lucy Leiderman (@Lucy Leiderman) is the Director of Digital Strategy for Toronto-based agency Pilot PMR. Here, she advises clients on content and social media strategy, oversees promotion and advertising across new media, and writes on a number topics related to internet and technology.

Lucy is also a published author, having written the Seven Wanderers Trilogy, a series of novels in the historical fiction/fantasy genre.

This conversation is split into two parts, where the first discusses her work as a digital strategist, and the second speaks more to her personal habits and her workflow as an author. Catch up with Lucy on her website, LucyLeiderman.com

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Part I:

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Part II:

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Show Notes & Links

  • Prescott and Lucy know each other “from the internet”
  • Directors of Digital Strategy need to have the “widest toolbelt” of digital knowledge, to always offer fresh, innovative, custom solutions – there is no more “cookie cutter” approach
  • Agile Methodology
  • “Project Managers have become Scrum Masters”, says Bob Calvano during his episode
  • Scrum Alliance and their certifications

“The Scrum Master is, above all, a facilitator.”

—Lucy Leiderman

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“At the end of the day, we're all in the business of marketing. We’re trying to get people to do something.”

—Lucy Leiderman

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“The Free Market is as active online as it is anywhere.”

—Lucy Leiderman

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“With analytics, anything can be good or bad. It's up to you to frame it.”

—Lucy Leiderman

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“I started writing because I ran out of reading material.”

—Lucy Leiderman

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  • Lucy’s first books were set in the world of Celtic Mythology
  • Lucy does not take inspiration from Russian Literature, in spite of her heritage
  • Originally, she wrote for children, but her work ended up a little more mature
  • Only about 30% of a story plan actually comes to be
  • Prescott thinks stories are like trees, or spiderwebs. Lucy says they’re more like a tapestry (with threads woven through)

“Writing a book is committing yourself to always feeling guilty.”

—Lucy Leiderman

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“I love the finished product, but the process is hard.”

—Lucy Leiderman

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Tools

Techniques

  • Don’t create content for it’s own sake
  • Don’t waste a call-to-action and spend money when it doesn’t drive sales
  • Use data to show how campaigns are effective
  • Get immersed in the community; go to events/Hackathons, watch TED talks
  • Use the channel itself for full analytics; don’t trust third-party sites for data collection
  • Factor “the environment” into your channel-planning
  • Ask questions in your story plan (e.g. “why does this person think this?”)
  • Have a publisher or editor kick your butt a little
  • Use Post-Its to highlight points-to-make
  • Keep a plan for the next 5000 words, and another document for the actual text
  • Build a nest of pillows and stay deep for 5-6 hours of work
  • Allow your daily routine to flex with the day (and the dogs’ breakfast schedule)
  • Read case studies rather than opinions, especially for continued growth/learning

Habits

  • Editorialise and examine your data; never show raw numbers to a client
  • Don’t email when voice communication is faster and more direct
  • Acknowledge your inner emotions when writing a book
  • Build a comfortable setup and work in spurts
  • Take breaks and go for walks (with the dogs)

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About the author: Prescott Perez-Fox

Prescott Perez-Fox is a graphic designer, brand developer, and educator with 18+ years experience in branding, packaging, graphic design, and web design. He runs The Busy Creator.

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