Matt Inglot (@MattInglot) is the founder of Tilted Pixel, a results-focused web design agency based in Calgary, Canada. A veteran web designer, Matt has been an agency owner most of his career, beginning when he was still a student. Over the years he’s refined his own business strategy to bring greater value to his own clients, and in turn build a thriving practice. Matt is also the host of the Freelance Transformation podcast, where he speaks with creative entrepreneurs and practitioners about business and freelance issues.

In this conversation, Matt discusses his role in the business, how systematic (or not) he likes to be with prospective clients, and how he handles working from home.

Listen Now

Get The Episode

Subscribe to Get New Episodes

Listen on Apple Podcasts Listen on Google Podcasts Get it on Stitcher Listen on iHeart Radio

Subscribe to The Busy Creator Podcast on Apple Podcasts, on Google Podcasts, on Stitcher, on iHeart

Show Notes & Links

  • Matt focused on issued related to freelancer/practitioner lifestyle, not just income or creative output
  • Tilted Pixel is “an agency that gets results” rather than “design” or “coding”
  • Integrated web design/consulting requires not only marketing knowledge, but psychological knowledge
  • Matt built small games in DOS

“I don't know how to use Photoshop. That's probably best for my entire team.”

—Matt Inglot

Tweet This

“We're defined by the things we choose not to do.”

—Matt Inglot

Tweet This

  • Prescott finds it odd that some clients are tight-lipped and dispassionate. Matt has found some clients “stonewall” him when discussing business goals, revenue.

“Improvisation is a big part of it.”

—Matt Inglot

Tweet This

“We can solve 90% of these RFP questions in a ten-minute call.”

—Prescott Perez-Fox

Tweet This

“As soon as you hit the ground, your timeline is gonna change.”

—Matt Inglot

Tweet This

“No battle plan ever survives contact with the enemy.”

—Helmut von Moltke the Elder
19th c. Prussian General

Tweet This

“Everyone has a plan until you get punched in the face.”

—Mike Tyson

Tweet This

Tools

Techniques

  • Leverage your strengths and team up with others when needed. Don’t be a B+ Photoshop operator.
  • Don’t split your efforts across huge markets (e.g. apps and websites)
  • Ask your leads qualifying questions. Set up a call before you talk about specific technologies.
  • Don’t be super-rigid with protocols/workflows. Allow some room for your team to operate.
  • Use a simple “door open/door closed” policy for a home office
  • Try to carve out your own [home office] space. Avoid a desk in the living room.

Habits

  • Always have at least one phone call before writing a proposal
  • Approach a project assuming you’ll say “no”, but say yes to the exceptional projects
  • Don’t wake up with an alarm clock (but set a backup alarm)
  • Take walks to get yourself out of the house
  • Walk to the local coffee shop as part of a ritual (even if you can make it from home)

Try Audible.com Free for 30-Days

Visit BusyCreatorBook.com for your free trial
Audible.com trial from The Busy Creator

Get The Truth about Caffeine by Marina Kushner as a free audiobook
The Truth about Caffeine by Marina Kushner on Audible

Join the Discussion

Add your experiences in the Comments section below.

Enjoyed this article?

More insight and resources delivered in our newsletter. Sign up below to receive site updates.

About the author: Prescott Perez-Fox

Prescott Perez-Fox is a graphic designer, brand developer, and educator with 18+ years experience in branding, packaging, graphic design, and web design. He runs The Busy Creator.

Share This Episode

Comment on This Episode

Similar Episodes

Managing Two Creative Pursuits with Digital Strategist & Novelist Lucy Leiderman

Managing Two Creative Pursuits with Digital Strategist & Novelist Lucy Leiderman

Lucy Leiderman is a digital strategist by day, and published author by night

Taking Risks and Leaving NYC to Build a Family Business, with Bryony Gomez-Palacio

Taking Risks and Leaving NYC to Build a Family Business, with Bryony Gomez-Palacio

Bryony Gomez-Palacio is one half of design publishing company UnderConsideration.

Building and Growing a Small Design Firm, with Josh Miles

Building and Growing a Small Design Firm, with Josh Miles

Josh Miles is a partner at Miles Herndon, a small design firm in Indianapolis, IN

Creating a Nimble Interior Design Practice and Keeping Up With Trends, with Betsy Helmuth

Creating a Nimble Interior Design Practice and Keeping Up With Trends, with Betsy Helmuth

Betsy Helmuth founded Affordable Interior Design, works with clients all over the world